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SHIPPING: All orders are shipped from our facility at Mumbai within 2-3 business days by Private Courier Service/Postal Service. It will be delivered at your doorstep by the Courier/ postal service within 5-10 business days depending on the location of your place. We normally use courier companies like Professional/DTDC/Track on/Vic hare/Undo etc. Price of the products are given on the site includes cost of the product inclusive of Taxes), Local Levies (if any) will be borne by the buyer and will have to be paid to the courier/postal service on demand at the time of delivery against the official receipt. There is no octroi or any other levies for Mumbai’s customers as the product is being shipped from Mumbai.

RETURNS: As in the unlikely event of wrong/ incomplete shipment, please email us at purchase@arc-distributors.com with your order number and item wrongly received within 7 business working days of receiving such product(s). We'll send the right / missing product on availability or issue a credit note for the same.

CANCELLATION: Once an order has been placed, it cannot be cancelled as it is sent for processing immediately and usually ships in 04 hrs. – 48hrs from the time of order.

PRODUCTS / ORDERS: All orders are filled and shipped within 2 business days from the time you place it. Our Administrative offices are closed on Sundays and on all national/state holidays.